Why was my transaction declined?

Transactions may be declined for several reasons:

• You do not have sufficient funds in your account

• You tried to spend in a prohibited merchant category, this is imposed by our financial service provider

• Your transaction amount exceeded the your card daily limit

• Your transaction was deemed as high-risk by Visa.

Please contact our support team via the in-app chat or email us at [e-mail] if you feel a transaction has been declined in error.