For the complete documentation index, see llms.txt. This page is also available as Markdown.
Contact Us
Get quicker response via Intercom.
Q: How do I contact the customer support channel for enquiries or assistance?
Currently on the app you can contact our customer support channel (Intercom).
For security purposes, please do not contact us on Discord or Telegram or personal DMs for enquiries. We will not be liable for any loss of funds if you do not use the proper channel.
On the web, access our customer support channel:
1
Go to the website
Navigate to app.based.one
2
Log in
Login to Based using your wallet account
3
Open support
At the bottom right there is a headset icon -- click on it
4
Create a ticket
Click on the button "Send us a message"
On the app, access support from within the application:
1
Open settings
Go to the app and on the home page click on the settings icon at the top right side
2
Get help
On the settings page click on Get Help
3
Create a support ticket
Create a support ticket from the help screen
Q: What if I want to contact you about Miniapp, Builder-on Builder Program, Based Cloud, being a Based Ambassador/Moderator or collaboration?
