> For the complete documentation index, see [llms.txt](https://basedapp.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://basedapp.gitbook.io/docs/~/revisions/NAKTAcMV9VJt5myfN5mQ/card/card-basics.md).

# Card Basics

## How to Register

{% stepper %}
{% step %}
**Complete KYC on the Based app**

Download the Based app ([iOS](https://apps.apple.com/us/app/basedapp-crypto-wallet/id6747331142) / [Android](https://play.google.com/store/apps/details?id=com.basedapp.basedsuperapp)) and submit a short KYC form. You will need a government-issued photo ID (passport or national ID card). Driver's licenses and voter IDs are not accepted.
{% endstep %}

{% step %}
**Stake $BASED to get a promo code**

Go to [basedfoundation.com/genesis](https://basedfoundation.com/genesis) and stake $BASED. Your staked amount determines which card tier you qualify for (HYPE requires 10,000 $BASED, Based Gold requires 100,000 $BASED). Once staked, you will receive a promo code for your card.
{% endstep %}

{% step %}
**Apply for your card using the promo code**

Go through the card checkout flow in the Based app and enter your promo code at the end to complete your application.
{% endstep %}

{% step %}
**KYC approval**

Your application is subject to KYC approval. Screening typically completes within 3 days. If additional documents are needed, the team will contact you at <compliance@basedapp.io>.
{% endstep %}

{% step %}
**Receive your card**

Once approved, your virtual card is issued instantly through the Based app. Physical cards (where available) will be shipped separately.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
If you encounter issues with KYC, contact [support](/docs/~/revisions/NAKTAcMV9VJt5myfN5mQ/others/contact-us.md) or email <compliance@basedapp.io>.
{% endhint %}

***

## Where Can I Use the Card?

You can use your Based Visa card anywhere Visa is accepted, both online and in-store.

| Payment Method | Status                                                   |
| -------------- | -------------------------------------------------------- |
| Virtual card   | Available (issued by default, works for online payments) |
| Physical card  | Available upon request (additional charges may apply)    |
| Google Pay     | Available                                                |
| Apple Pay      | Available                                                |

{% hint style="warning" %}
ATM withdrawals are not enabled at this time.
{% endhint %}

***

## Card Tiers

Based offers three card tiers: Based Orange, HYPE, and Based Gold. Cards are obtained through staking $BASED — no signup fees or annual fees.

* **Based Orange** — Virtual only, no physical card. No $BASED lockup required. 2.5% FX markup. No cashback. Good for casual spending. Coming soon.
* **HYPE** — Virtual + physical card. 10,000 $BASED lockup. 1.5% FX markup. 1% USD / 2% $BASED cashback. Good for everyday spending. Available now.
* **Based Gold** — Gold mirror finish metal card. 100,000 $BASED lockup. 0% FX markup. 2% USD / 4% $BASED cashback. $20 entertainment rebates. 4 lounge visits/year. Available now.

See the full [Card Types](/docs/~/revisions/NAKTAcMV9VJt5myfN5mQ/card/card-types.md) page for a detailed comparison.

***

## Country Availability

Based Visa cards are available worldwide except in the following countries:

<details>

<summary>Restricted countries</summary>

Afghanistan, Albania, Algeria, Bangladesh, Barbados, Belarus, Bhutan, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, China, Cuba, Democratic Republic of the Congo, Ecuador, Eritrea, Ethiopia, Gambia, Gaza Strip, Grenada, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Jamaica, Jordan, Kenya, Kosovo, Lebanon, Liberia, Libya, Madagascar, Mali, Morocco, Mozambique, Myanmar, Nepal, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Pakistan, Qatar, Russian Federation, Senegal, Seychelles, Singapore, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Sudan, Suriname, Syria, Tanzania, Togo, Tonga, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, West Bank, Western Sahara, Yemen, Zimbabwe.

</details>

***

## Withdrawals

Direct withdrawals from the Based card are not available at this time. This feature is planned for a future release.

***

## Card Refunds

Based processes refunds as soon as they are received from the merchant. Refunds typically appear in your account within 2 weeks.

If you are expecting a significant refund that has not arrived after a few days, contact [support](/docs/~/revisions/NAKTAcMV9VJt5myfN5mQ/others/contact-us.md).

***

## FX Adjustments

You may occasionally see small FX adjustments on transactions made in foreign currencies. For example, a purchase in JPY may show a primary charge followed by a small adjustment a few days later.

This happens due to:

* **Fluctuating exchange rates** between the time of purchase and final processing
* **Processing delays** where rates shift before settlement
* **Visa's currency conversion** introducing minor variations
* **Dynamic Currency Conversion (DCC)** if selected at the merchant terminal

{% hint style="info" %}
These adjustments are normal and typically small. Monitor your transactions and contact support if anything looks unexpected.
{% endhint %}