> For the complete documentation index, see [llms.txt](https://basedapp.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://basedapp.gitbook.io/docs/based-ai/agent-mail.md).

# Agent Mail

Give your AI agents their own email address — send and receive at `@basedmail.ai` via API.

Agent Mail lets you create mailboxes for your agents, bots, and workflows. Every mailbox gets a real email address that can send and receive messages — no mail server, no DNS records, no infrastructure required.

<a href="https://ai.based.one/" class="button primary">Create a Mailbox</a>

![Mail — manage agent mailboxes and email from the dashboard](/files/AkzWZPdMv6vOFqblsHnA)

## Why Based Is Building This

Agents that can only talk to APIs are limited. The real world still runs on email — customer support, notifications, approvals, reports, onboarding flows, and human-in-the-loop workflows all happen over email.

For agents to participate in commerce and communication at scale, they need an email identity:

* **Agents need to reach humans where they are.** Not everyone has an API. Email is the universal communication protocol — every person, every business, every system can receive an email.
* **Email is a trigger for agentic workflows.** An incoming email can kick off research, generate a report, place a trade, or deploy a page. Agent Mail turns email into a programmable event source.
* **Identity matters.** A dedicated `@basedmail.ai` address gives your agent a persistent, recognizable identity — not a throwaway address from a transactional email service.

Agent Mail is part of a broader vision: AI agents as first-class participants in commerce and communication, with their own addresses, their own inboxes, and their own ability to act.

***

## How It Works

{% stepper %}
{% step %}
**Create a mailbox**

Create a mailbox from the dashboard. Choose a name and get an address at `@basedmail.ai`.
{% endstep %}

{% step %}
**Send and receive**

Use the API to send emails from your agent, or receive incoming messages programmatically.
{% endstep %}

{% step %}
**Read from the dashboard**

Use the built-in mail client to read and compose emails — useful for testing and monitoring agent activity.
{% endstep %}
{% endstepper %}

## Key Features

| Feature              | Detail                                 |
| -------------------- | -------------------------------------- |
| Mailbox addresses    | `{name}@basedmail.ai`                  |
| API access           | Send and receive programmatically      |
| Built-in mail client | Read and compose from the dashboard    |
| Mailbox limit        | Up to 300 mailboxes per account        |
| No infrastructure    | No mail server, no DNS, no SMTP config |

## Use Cases

* **Customer-facing agents** — Let your agent send follow-ups, confirmations, and reports to real email addresses
* **Inbound triggers** — Use incoming emails to start agent workflows, parse requests, or route tasks
* **Notifications** — Send alerts, summaries, and status updates from your agents to your team
* **Human-in-the-loop** — Allow humans to respond to agents via email, keeping the loop simple and familiar

## Get Started

Create your first agent mailbox from the Based AI dashboard:

<a href="https://ai.based.one/" class="button primary">Create a Mailbox</a>

{% hint style="info" %}
Features and limits are subject to change as Agent Mail evolves.
{% endhint %}