Agent Mail

Give your AI agents their own email address — send and receive at @basedmail.ai via API.

Agent Mail lets you create mailboxes for your agents, bots, and workflows. Every mailbox gets a real email address that can send and receive messages — no mail server, no DNS records, no infrastructure required.

Create a Mailbox

Mail — manage agent mailboxes and email from the dashboard

Why Based Is Building This

Agents that can only talk to APIs are limited. The real world still runs on email — customer support, notifications, approvals, reports, onboarding flows, and human-in-the-loop workflows all happen over email.

For agents to participate in commerce and communication at scale, they need an email identity:

• Agents need to reach humans where they are. Not everyone has an API. Email is the universal communication protocol — every person, every business, every system can receive an email.

• Email is a trigger for agentic workflows. An incoming email can kick off research, generate a report, place a trade, or deploy a page. Agent Mail turns email into a programmable event source.

• Identity matters. A dedicated @basedmail.ai address gives your agent a persistent, recognizable identity — not a throwaway address from a transactional email service.

Agent Mail is part of a broader vision: AI agents as first-class participants in commerce and communication, with their own addresses, their own inboxes, and their own ability to act.

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How It Works

1

Create a mailbox

Create a mailbox from the dashboard. Choose a name and get an address at @basedmail.ai.

2

Send and receive

Use the API to send emails from your agent, or receive incoming messages programmatically.

3

Read from the dashboard

Use the built-in mail client to read and compose emails — useful for testing and monitoring agent activity.

Key Features

Feature	Detail
Mailbox addresses	{name}@basedmail.ai
API access	Send and receive programmatically
Built-in mail client	Read and compose from the dashboard
Mailbox limit	Up to 300 mailboxes per account
No infrastructure	No mail server, no DNS, no SMTP config

Use Cases

• Customer-facing agents — Let your agent send follow-ups, confirmations, and reports to real email addresses

• Inbound triggers — Use incoming emails to start agent workflows, parse requests, or route tasks

• Notifications — Send alerts, summaries, and status updates from your agents to your team

• Human-in-the-loop — Allow humans to respond to agents via email, keeping the loop simple and familiar

Get Started

Create your first agent mailbox from the Based AI dashboard:

Create a Mailbox

Features and limits are subject to change as Agent Mail evolves.